hello all i have no clue who else to ask to i found this forum and hope i am at the correct place. my son for christmas got this strange bakugan ball that dose not open it dose not close and has a hook shaped thing that goes into a hole in the back and when u push a button it lights up. well when i put in the hook thing at first it would light up by turning it to the side but, it wont stay in there? and now it will only light up by pushing the button on the top? did we get a broken one whats going on. please bare with me because i am only a mom and know nothing of these things lol here are some pictures because i know my explnition is not good enough